Frequently Asked Questions
| • | What is the minimum order ? Initially samples can be sent, by sharing a container or alternatively by air freight. The minimum order has to be container sales only. We prefer to mix furniture orders taking full advantage of the container space. For personal order, no minimum quantity. |
| • | Delivery time ? 60 Days for company order, ship by container, for personal order, depend on quantity. |
| • | What are your payment terms ? All payments to be made in US dollars. Personal order payment : 100% at sight wire transfer. And for company order by container using Letter of Credit (L/C), Irrevocable L/C at sight 100%. Our bank : BANK CIMB NIAGA (CIREBON BRANCH). Please inform us, before and after sending any payment to our bank. |
| • | Prices ? Negotiable. |
| • | How can I contact OutdoorTeakGarden.com ? You can Contact us by e-mail, fax, phone, or post. |
| • | Compliance ? If that happen, we must get the proved about that compliance like: photo (3 photo for one furniture, that is from the front, side and back also photo the legs if that chair). We know whether that broken because the raw material is not good or your employment negligence when he takes it from the containers. |
